Workit Direct Love Office Stuffs Catalogue

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1002

WARRANTY INFORMATION

Warranty Information

Brand

Products 

Warranty

End User Action

Scales

1 year

Call 0845 246 6717 or email sales@brecknellscales.co.uk

Consumables

1 year

Return for replacement/credit with proof of purchase (ESSENTIAL).

Fax Machines, Printers & Multifunctionals

1 year

Call 0330 726 7864 for returns reference number. (Same as Call 

Log number) must be accompanied by all the consumables and 

accessories it was originally supplied with. Failure to do so will result in 

the unit being rejected for credit with no exception.

Security Mirrors/Metal Detector/

Lockit Door Lock

1 year

Call 01252 311888 in the fi rst instance to discuss the fault. If the 

conclusion is that this is faulty, then return for a credit/replacement. 

If no fault is found when tested by supplier no credit will be issued.

Calculators & Cash Registers

1 year

Call 0870 738 0000 (Sharpserve) to arrange replacement/repair 

(with proof of purchase).

Seating 

5 year against 

manufacturer faults

For parts request please contact your local RDC. 

Other issues return for replacement (with proof of purchase).

Tassimo 

(Bosch)

Coffee machine

1 year

DOA/Warranty

  Call 0344 892 8979.

Satellite Navigation

1 year

DOA

 Return for replacement (with proof of purchase). 

Warranty

 follow online steps at  www.tomtom.com/support or call 

0845 1610044.

Seating

Trexus, Trexus Offi ce 

and Trexus Intro - 2 

years; Trexus Plus 

and Premier - 3 years 

against manufacturer 

faults

For parts request please contact your local RDC. 

Other issues return for replacement (with proof of purchase).

Desking & Storage

Trexus, Trexus 

Contract and Contract 

Plus, Premier - 5 year 

against manufacturer

faults

For parts request please contact your local RDC. 

Other issues return for replacement (with proof of purchase).

Shelving

Delta - 1 year against 

manufacturer faults

For parts request please contact your local RDC. 

Other issues return for replacement (with proof of purchase).

All Products

1 year

DOA/Warranty

  Call 0844 412 8455.

All Products

2 year replacement

Call 00800 38832222 Mon to Thurs 8am to 1pm and between 2pm 

and 4pm Friday 8am to 1pm and between 2pm and 3pm. For technical 

support and if necessary exchange direct with manufacturer. 

Please also refer to the following website for further help. 

http://www.verbatim-europe.co.uk/en_1/support.html.

Ink/Toner Cartridges/ Drums/Waste Boxes

1 year

Call helpline on 08702 400135 and ask for technical support. 

A troubleshooting routine will be gone through. Xerox Offer a 3 month 

warranty from date of invoice Proof of purchase will often be asked for. 

If product is deemed faulty Xerox will replace directly.

Complete Book  p998.indd   1002

09/11/2016   09:02