Workit Direct Love Office Stuffs Catalogue

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1001

WARRANTY INFORMATION

Warranty Information

Brand

Products 

Warranty

End User Action

Safes

1 year

Call fi rst as fault can be fi xed over the phone 0151 9446414. If product 

is confi rmed as faulty then return for credit (with proof of purchase).

Pifco

All Products

1 year

Call 0871 221 3615.

Headsets, Amplifi ers & Telephones

2 year refurbished 

replacement (does 

not cover damage/

misuse). Encore Pro 

3 year refurbished 

replacement (does not 

cover damage/misuse)

DOA

 (21 days) return for credit (with proof of purchase). 

Warranty

 Call 0800 410014 for repair or replacement.

All Products

1 year

DOA

 (30 days) return for credit/replacement.

Warranty

 Call 0844 848 0905

or email returns.dept@nimans.net for repair procedure.

Scales

1 year non-registered/

5 year registered

Call helpline 0871 234 0999.

Digital Cameras

1 year

Call Praktica helpline 01494 768660 for advice.

Letter Openers, Paper Folders

1 year

Call 0800 988 2429.

Heavy-duty Punches/Staplers

15 year repair 

(excludes hollow 

cutters, dies, cutting 

discs and boards)

Call 01732 464800 for collection/repair.

Rexel Shredders

2 year repair with 

5 year on cutting 

heads

Call Service 08456 586600 - engineer repair/straight exchange. 

Details required by fax or email - model name and number, serial 

number, proof of purchase, nature of fault, full address, name and 

telephone number (A dedicated email address and fax number is used 

to receive this info). New machine sent usually within 2-3 working 

days, there will either be a collection of the faulty machine or will ask to 

dispose. All exchanges are logged on a database.

Consumables

2 year repair

Call 0845 300 7050 to arrange repair.

DAB Radios

1 year (purchased pre 

October 2016) 

2 year (purchased  

post October 2016)

DOA

 (30 days from date of purchase) Return for credit/replacement.

Warranty

 Call helpline 03330 142505 (8:30am to 4:30pm Mon-Fri 

excluding national holidays) or email rrthelp@robertsradiotechnical.com 

or through website www.robertsradio.co.uk.

All Products

3 year

Call Safescan UK help desk 01233 645 645.

Consumables

1 year

DOA

 Call helpline on 08450 900316 where the technical staff will try 

to resolve problem. If deemed faulty a HD reference number will be 

issued for returning.

Warranty

 Call 08450 900316 where the technical staff will try to 

resolve problem, if deemed faulty a HD reference number will be 

issued for returning.

Fax Machines

1 year

DOA

 (90 days for 4840 only, rest of fax range 28 days). 

Call 08450 900316 as fault may be able to be fi xed over the phone. 

If product is confi rmed as DOA then return for credit (with proof of purchase).

Warranty

 Call help desk 08450 900316.

Complete Book  p998.indd   1001

09/11/2016   09:02