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End User Action
DOA (28 days) return with all packaging and accessories.
Warranty Call number on warranty card (included with product) for
on site repair. Customers in Northern Ireland Casio models are still
covered by a one year warranty but in the event of machine failure the
customer should contact their direct supplier.
If Damaged on arrival please call: 01509 224580 Ext: 115
Warranty Return for credit/replacement
against normal wear
If possible take a photo & obtain the batch number situated on
the back plate when you open the dispenser. Please phone Deb
Technical on 01773 855209
Difi btech Lifeline
Contact Wallace Cameron - Helpline
Telephone 01698 354600
Email firstname.lastname@example.org or call Duracard Customer Service
Call 0121 356 2224/2228 to arrange repair.
Shredders, Laminators & Binders
Varies by machine
DOA (30 days) return with proof of purchase. Return for replacement/credit.
Warranty Call 01302 836836 to arrange repair with serial number of
machine and proof of purchase.
2 year replacement
Call 00800 38832222 Mon to Thurs 8am to 1pm and between 2pm
and 4pm, Friday 8am to 1pm and between 2pm and 3pm.
For technical support and if necessary exchange direct with
manufacturer. Please also refer to the following website for further
Call 0870 6000922 (Proof of purchase will be required).
Binding & Laminating
2 year repair/
DOA Return for replacement. End user must supply serial number and
proof of purchase.
Warranty Call 0845 6586600 to arrange repair.
Printers & Scanners
DOA Call 0845 161 0030 with details of fault. If unable to rectify return
for credit. ESSENTIAL to have a copy of proof of purchase. Product
must be returned to the RDC within 10 days of purchase.
Warranty Call 0845 161 0030 with details of fault.
Cartridges, Drums, Maintenance Kits &
Return for replacement/credit.
3D Printers, Consumables
Call Support Line 0203 910 9155 or email email@example.com
Fire Equipment & Extinguishers
DOA Return for credit (with proof of purchase and full details of issue).
Warranty Call 01603 787679 to arrange repair.
DOA (14 days) return for replacement/credit.
Warranty call 01784 220172.
DOA/Warranty Email firstname.lastname@example.org or call 0800 096 7780.
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